Process Improvement

Process improvement means making things better. It is a series of actions taken to identify, analyze and improve existing processes within an organization to meet new goals and objectives. These actions follow a specific methodology or approach to create successful results. The methods used at Hackensack Meridian Health are as follows:

These tools and methods have helped departments such as the Operating Room, Emergency Department, and other key areas create efficiencies through understanding how they perform, work, and use this knowledge to improve the service being provided. Using the team member’s collective knowledge is a powerful approach to improving processes.

Key strategic priorities continue to be the focus for our process improvement efforts at JFK Health. These methodologies are important levers in transforming the JFK culture and will become a common skill set for all managers and leaders throughout the system.